Terms of service

Terms of Service

These Terms of Service ("Terms") govern the use of the online store and related services operated by maron de bijou ("we," "us," or "our").

By accessing or using our services, you agree to be bound by these Terms.

Scope

These Terms apply to all transactions between customers and our store, as well as the use of all services provided by our store.

Orders

All orders are considered final once placed.

Orders cannot be canceled, modified, or changed after they have been submitted.

We reserve the right to cancel any order at our sole discretion, including but not limited to the following circumstances:

The order contains inaccurate, incomplete, or incorrect information
Suspected fraudulent activity or unauthorized payment
Orders deemed to be placed for resale purposes
Any other situation we determine to be inappropriate

Products

We strive to display product images and descriptions as accurately as possible. However, actual colors and appearances may vary depending on your monitor, smartphone, tablet, or other device settings.

Due to the nature of handmade products, imported products, and manufacturing processes, slight variations may occur, including:

Differences in color
Minor size variations
Variations in finish or texture
Minor scratches, marks, or surface irregularities

These variations do not constitute defects.

Pricing and Payment

Prices are subject to change without prior notice.

Payments must be made using the payment methods available through our store.

Customers may be responsible for any fees associated with payment processing or currency conversion.

Shipping

Shipping is subject to our Shipping Policy.

Estimated delivery dates and transit times are provided for reference only and are not guaranteed.

We are not responsible for delays, loss, damage, customs processing delays, or other issues caused by shipping carriers or customs authorities.

Customers are responsible for all customs duties, import taxes, VAT, GST, brokerage fees, and other charges imposed by the destination country.

Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Intellectual Property

All content on this website, including but not limited to product images, photographs, logos, text, graphics, illustrations, videos, trademarks, product names, and designs, is the property of our store or its respective rights holders.

No content may be copied, reproduced, distributed, modified, sold, or otherwise used without our prior written permission.

Prohibited Activities

Customers must not:

Provide false or misleading information
Use unauthorized or fraudulent payment methods
Place orders on behalf of another person without authorization
Place bulk orders for resale purposes
Infringe upon the rights, interests, or reputation of our store or any third party
Transmit viruses, malware, or other harmful software
Interfere with the operation of our store or services
Violate applicable laws, regulations, or public order and morals
Engage in any activity deemed inappropriate by us

Service Suspension or Modification

We reserve the right to suspend, modify, or discontinue all or part of our services at any time without prior notice, including but not limited to the following situations:

System maintenance or updates
Technical failures or system malfunctions
Natural disasters or force majeure events
Any other circumstances deemed necessary by us

We shall not be liable for any damages arising from such suspension, modification, or discontinuation.

Disclaimer

To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We are not responsible for any loss or damage caused by events beyond our reasonable control, including natural disasters, war, pandemics, transportation disruptions, communication failures, system outages, or government actions.

Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice.

Any changes will become effective immediately upon posting on this website.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan.

Any dispute arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the court having jurisdiction over our principal place of business as the court of first instance.